Curbside FAQs

Patron Curbside Pickup FAQ 

Q: Are you open? 

A: We are only open for curbside pickup. You can request items over the phone, email, or by using LINKcat. We will get the items ready for you here. When you receive a hold pickup notification, please call the library to schedule a pickup time. No other service is available from our building.

Q: How can I get curbside pickup? 

A: You can request items from our library and staff will help you schedule a time to pick up the items from our parking lot. Pick-up times are 10 am – 12 pm, and 4 pm – 6 pm, Monday – Friday, Saturdays from 10 am – 12 pm. 

Q: Can I return my books when I go to pickup? 

A: For their safety, staff will not be able to take returns at curbside. Please only return your items at the bookdrop. It will be open Mondays from 9-12 and Thursdays from 3-6. The bookdrop will be locked at all other times and days. 
 

Q: When will you reopen to the public? 

A: Monday, June 15, we will open for Express Service. This is limited hours and services. More information is available here.

Q: Is wi-fi still available? 

A: Yes, wi-fi can be accessed from our parking lot. Information is available on our website

Q: How can I get a library card/log in to hoopla/overdrive/etc.? 

A: There is a form on our website you can fill out. We will make a digital access account for you and you can use that to place holds and access digital material. 

Q: I think I lost a bunch of stuff, can I pay for lost things online? 

A: Yes, log into your account in LINKcat. If the total owed is over $10, then you can pay for lost items that way. 

Q:  Will I be charged overdue fines on library materials?   

A:  Fines will not begin to accrue until the library has re-opened. There will be no daily overdue fines during curbside pickup.