Patron Curbside Pickup FAQ
Q: Are you open?
A: We are only open for curbside pickup. You can request items over the phone, email, or by using LINKcat. We will get the items ready for you here. When you receive a hold pickup notification, please call the library to schedule a pickup time. No other service is available from our building.
Q: How can I get curbside pickup?
A: You can request items from our library and staff will help you schedule a time to pick up the items from our parking lot. Pick-up times are 10 am – 12 pm, and 4 pm – 6 pm, Monday – Friday, Saturdays from 10 am – 12 pm.
Q: Can I return my books when I go to pickup?
A: For their safety, staff will not be able to take returns at curbside. Please only return your items at the bookdrop. It will be open Mondays from 9-12 and Thursdays from 3-6. The bookdrop will be locked at all other times and days.
Q: When will you reopen to the public?
A: Monday, June 15, we will open for Express Service. This is limited hours and services. More information is available here.
Q: Is wi-fi still available?
A: Yes, wi-fi can be accessed from our parking lot. Information is available on our website.
Q: How can I get a library card/log in to hoopla/overdrive/etc.?
A: There is a form on our website you can fill out. We will make a digital access account for you and you can use that to place holds and access digital material.
Q: I think I lost a bunch of stuff, can I pay for lost things online?
A: Yes, log into your account in LINKcat. If the total owed is over $10, then you can pay for lost items that way.
Q: Will I be charged overdue fines on library materials?
A: Fines will not begin to accrue until the library has re-opened. There will be no daily overdue fines during curbside pickup.